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The MyQT base platform enables immediate access to the assessment platform and requires no integration. 

The enhanced AI call analytics automated platform augments the base platform and assesses calls automatically with a selection of competencies and updates dynamic agent dashboards.

Free

Pricing

No Cost

Included
  • 0 – 10 seats
  • Unlimited assessments on the base platform against four MyQualityTeam competencies:
    • Demonstrates empathy
    • Checks understanding
    • Active listening
    • Clarity of tone
  • Agent feedback portal
  • Manager dashboards showing team and individual performance
  • Access to training resources and videos
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Micro business

Pricing

£ 7.52 per licence per month

Included
  • 11 – 50 seats
  • Unlimited assessments on the base platform against the full MyQualityTeam competency framework
  • Calls, email and chat included in assessments
  • Agent feedback portal
  • Manager/Director dashboards showing team and individual performance
  • Access to training resources and videos
Buy Now

SME business

Pricing

£ 7.39 per licence per month

Included
  • 51 – 200 seats
  • Unlimited assessments on the base platform against the full MyQualityTeam competency framework
  • Calls, email and chat included in assessments
  • Agent feedback portal
  • Configurable manager dashboards showing team and individual performance
  • Access to training resources and videos
  • Helpdesk support
Buy Now

Enterprise

Pricing

Contact us for a quote

Included
  • 200+ seats
  • Unlimited assessments on the base platform against the full MyQualityTeam competency framework 
  • Calls, email and chat included in assessments
  • Agent feedback portal 
  • Manager dashboards showing team and individual performance
  • Access to training resources and videos
  • Helpdesk support
Get a Quote

AI call analytics (ASR & TTS)

Pricing

From £20 per seat (pcm)

Included
  • Unlimited AI-enabled volume call assessments and dedicated account management.
Get a Quote

Need something different?

If our packages don’t quite meet your needs contact us to discuss other options.

Get in touch

MyQualityTeam utilises a unique competency-based framework to identify the key drivers of performance and leverages AI call/text analytics to assess agent performance.

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